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Advice about LEarning and Work FOR DISADVANTAGED ADULTS

Project Date: September 2008 - July 2009

Smoothing the pathBackground
The proposed development of an adult advancement and careers service has occupied an increasingly prominent place in learning, skills and employment policy following the publication of World Class Skills: implementing the Leitch Review of Skills in July 2007. Supporting adults whose learning and skills development needs are greatest and who face significant, practical, cognitive and social barriers to engaging with education, training and employment, will be central to the purpose of the new adult careers service.

The Project

In January 2008 the City & Guilds Centre for Skills Development and the CfBT Education Trust joined forces to undertake a joint research project which explores effective and innovative careers guidance provision in England in relation to adults disadvantaged in the labour market. The types of disadvantage considered in the project included:

  • Learning difficulties
  • Disability
  • Lack of basic skills
  • Having English as a Second or Other Language
  • Low skills
  • Low wage
  • Older people
  • Labour market returners
  • Mental illness
  • Offenders
  • Social deprivation
  • Living in an area of high unemployment
  • Living in a rural area
  • Gender discrimination
  • Refugees
  • Asylum seekers

Using qualitative approaches we conducted interviews with both practitioners and managers in providers/agencies and with clients about their experiences. These experiences have formed the basis of a series of case studies  which provide interesting insights into effective practice. In February 2009 we tested our findings during an ‘interpretation workshop’. The outcomes of this event were used to help shape the final report. A copy of the report can be accessed here.

Project approach
The project was divided into a series of stages:

Background research

We undertook an extensive literature review to help us understand where the gaps in knowledge were.

Stakeholder consultation

We consulted with a range of stakeholders (including policy makers, providers, agencies) with an interest in this area regarding the actual scope of the project and to help us identify where effective practice was taking place within England.

Engaging with policy makers

We wanted to ensure that the findings were of direct relevance to policy makers. To this end we consulted agencies such as DIUS on the scope of the project, to gain an understanding of their needs and to understand how this project might make a direct contribution to the shaping of the Adult Advancement and Careers Service. We also commissioned Professor Tony Watts to undertake a policy review to enhance our understanding of the policy landscape.  A copy of this framework can be found here.

Field Review

We undertook a review of practice across 12 organisations. Participating organisations were identified through consultation with a range of stakeholders and a shortlist of 12 was chosen, covering a wide range of clients and contexts. Semi structured interviews with practitioners, managers and clients were conducted between August and September 2008. 
For further information about the project please contact:

Heidi Agbenyo
City & Guilds Centre for Skills Development
Email: heidi.agbenyo@skillsdevelopment.org
Telephone: +44 (0)20 7294 3230

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